Lead follow-up for moving companies
Every quote request answered in under 2 minutes
Ready Response replies to every quote request in your company's name within 2 minutes, then follows up for 7 days, so you stop losing jobs you already paid to get.
- First reply
- Under 2 minutes
- Follow-up
- 7 days, up to 5 emails
- Your setup
- About 5 minutes
- Founding pilot
- $199 for 30 days
Starting with movers in Nashville and Knoxville. The service runs remotely.
Example
One quote request, start to finish
Example customer. The timing is the service schedule.
- 0:00Request comes inSarah fills in your website form: 2-bedroom, Nov 20, Nashville to Antioch.
- < 2 minFirst reply“Thanks Sarah, got it: 2-bedroom, Nov 20, Nashville to Antioch. One quick question: any stairs or big items like a piano or safe?”
- +1 hrFollow-up 1Only if she hasn't replied.
- Day 1–7Follow-ups 2 to 5On days 1, 3, 5 and 7. They stop when she replies, books, opts out, or you step in.
- After the jobReview requestYour Google review link, plus one reminder.
- MondayYour reportLeads, first-response times, follow-ups, bookings and reviews.
Why speed matters
Movers pay for leads, then answer late
- 38%
- of moving companies reply to a new lead within 5 minutes.
Source: SmartMoving, 2026 moving company sales benchmarks, survey of 484 movers
- $15–$85
- per lead, often shared with up to 4 other movers.
Source: Network Leads, moving leads pricing
- $1,489
- is the average cost of a local move.
Source: This Old House, 2025 moving cost survey
At that price, one job saved from a slow reply pays for months of service.
What's included
What you get
- 01
Instant reply
An email reply to every quote request within 2 minutes, in your company's name and tone (texts too, once carrier registration for your company is done). It reads what the customer already sent and only asks for what's missing, a few quick details at most. It mentions a price only if you choose to, worked out from your own rates.
- 02
7 days of follow-up
Up to 5 follow-ups over 7 days. They stop as soon as the customer replies, books, opts out, or you step in.
- 03
Review requests
Tap Job completed and the customer gets your Google review link the next morning, plus one reminder. No filtering for happy customers and no incentives, as the FTC and Google require.
- 04
Monday report
Each Monday: leads received, median first response, follow-ups sent, booked rate, new reviews, and why jobs were lost.
How it works
Free audit, setup, then it runs
- Step 01
Free audit
We send a test quote request through your website, time your reply, and track follow-ups for 7 days. You get a one-page audit with the numbers and 3 fixes. It's free whether or not you sign up.
- Step 02
Setup
You add one email forwarding rule so new-lead emails reach us. That takes about 5 minutes and needs no passwords. We set up your hours, service area, tone, FAQ and reply templates, and you approve them.
- Step 03
Run and report
Every request gets a reply in under 2 minutes and follow-ups for 7 days. Anything unusual, like a complaint, a damage claim or “call me”, goes straight to you. Each Monday you get the report.
Founding offer, first 5 clients
Simple founding pricing
| Founding pilot | $199for 30 days |
|---|---|
Founding monthly
| $299a month after the pilot |
The guarantee
Month one is refunded if your median first response is over 5 minutes, or if you can't point to one move we helped save.
About
Built by someone who ran a moving business
Jack Ready
Founder
Jack Ready ran his own moving and hauling business — pricing, sales, scheduling and customer relationships — and now studies Finance and Supply Chain Management at the University of Tennessee, Knoxville.
Software does the daily work: replies, follow-ups, review requests and the report. Jack handles setup and goes through your templates with you. Nothing new goes out under your name until it has been approved.
FAQ
Questions movers ask
Do I have to switch CRMs?
No. Most setups use email forwarding: you add one rule so new-lead emails reach us. It takes about 5 minutes and needs no passwords. Where your CRM or form plugin supports a webhook, we can connect that instead.
My CRM already sends an auto-reply. Won't customers get two?
No. If you already auto-reply, ours is a short personal note a few minutes later that asks the one thing you still need, not a second “thanks for your request.”
Will it quote prices or promise dates?
Only if you want it to. By default it gathers the details and you send the price. For each job size you can instead have it ask for a walkthrough, or give a ballpark worked out from your own rates (sent right away, or after you approve it). It never promises availability or a date you haven't given it.
Who writes the replies?
Software, working from the templates and details you approve. It uses everything the customer already sent and only asks for the details your crew still needs. If a customer asks whether they're talking to a person, it says no. Complaints, damage claims and “call me” go straight to you.
What happens when I step in?
When you reply in the thread or mark the lead as yours, the follow-ups for that customer stop.
How do you handle texting rules?
We only text people who asked for a quote and agreed to texts, only between 8am and 9pm their time, and STOP works immediately. Business texting needs carrier registration in your company's name, which takes about two weeks. Until then, replies go by email and through the texting you already use.
What does the free audit involve?
We send one test quote request through your website, time the reply, and count follow-ups for 7 days. You get a one-page audit with what we found and 3 fixes. There's no cost and no obligation.
Can I cancel?
Yes. The monthly plan is month-to-month. The founding price stays locked for 12 months while you stay.
Contact
Talk to Jack
The quickest start is the free audit. For anything else, get in touch directly.
How fast do you really reply?
We test your quote form, time the reply, and send you a one-page audit with 3 fixes. Free.